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“In 2018 I had an accident with my bass. The neck strap broke and the bass tumbled onto the bridge (rather heavily). The back partly detached and many old cracks reopened.
Neal did a great job in putting my friend back together and it should now do another couple of hundred years. He also found out so much about the maker , even to the extent that I had had the wrong spelling of his name for the last 40 years! Many thanks Neal.” Dave Findley
"I had a problem with my double bass – fingerboard buzz at fifth position on the A string. Neal found the issue. He planed the fingerboard and helped me choose new strings. All sounds good now." Steve Fotios
"My bass is my pride and joy, so of course finding someone who will take care of her was pretty important to me. Fortunately, after being put in touch with Neal, I don't have that issue any more. I went to Neal Heppleston to get adjusters installed on my bridge, so I could lower the strings slightly, and install a pickup. Neal talked me through all the options, gave great advice, and most importantly did a fantastic job installing some beautiful mahogany adjusters. My bass was easier to play, and even sounded better after the work, which considering how great it already sounded is saying something, and he even installed the pickup for me at the same time. I'm sure he'll do just as good as good a job sorting out my sound post too, after I stupidly knocked it out of place!" Keir Teasdale
“Fantastic tucked away workshop will excite the bass player. Top quality personal service for new instruments repairs and set ups” Rod Lawson
"Neal sorted out the jammed tuning pegs on my old fiddle and returned it to its former glory." Sharron Kraus