If you are a past or present customer who would like to add a testimonial please get in contact at: neal@hepplestondoublebasses.com

“I have a beautiful 200 year old cello that needed it’s worn out sides replacing, in addition, a new corner and a major crack repair . The work that’s been done is flawless, the replacement wood seamlessly matched up and no obvious re-varnishing. I have already recommended Neal’s amazing work to other string players” Antonia Winsor

“Neal is a skilled craftsman who takes great pride in the appearance of his work. He is friendly and knowledgeable, and works to produce the right outcome for the bass and the customer. I highly recommend his services.”

Adrian Knowles - Professional Double Bass Player.


“My late mothers cello had been wrapped in a bin liner and stored in a cellar for around 10 years.  Neal fully restored the instrument to its former glory, keeping me informed of his progress as he worked on it.  He also researched the history of the cello, discovering it was much older than I had originally thought. I would highly recommend visiting Neal’s workshop for any stringed instrument repairs or restoration.” Julia.

“I inherited a damaged viola that my father had attempted to repair with steel screws and timber glue. Neal cheerfully took it in and restored it to a brilliant instrument that now sings in every key, and looks as it should.” Tom Swallow

“In 2018 I had an accident with my bass. The neck strap broke and the bass tumbled onto the bridge (rather heavily). The back partly detached and many old cracks reopened.

Neal did a great job in putting my friend back together and it should now do another couple of hundred years. He also found out so much about the maker , even to the extent that I had had the wrong spelling of his name for the last 40 years! Many thanks Neal.” Dave Findley

"I had a problem with my double bass – fingerboard buzz at fifth position on the A string. Neal found the issue. He planed the fingerboard and helped me choose new strings. All sounds good now." Steve Fotios

"My bass is my pride and joy, so of course finding someone who will take care of her was pretty important to me. Fortunately, after being put in touch with Neal, I don't have that issue any more. I went to Neal Heppleston to get adjusters installed on my bridge, so I could lower the strings slightly, and install a pickup. Neal talked me through all the options, gave great advice, and most importantly did a fantastic job installing some beautiful mahogany adjusters. My bass was easier to play, and even sounded better after the work, which considering how great it already sounded is saying something, and he even installed the pickup for me at the same time. I'm sure he'll do just as good as good a job sorting out my sound post too, after I  stupidly knocked it out of place!" Keir Teasdale

"Neal sorted out the jammed tuning pegs on my old fiddle and returned it to its former glory."  Sharron Kraus

“Fantastic tucked away workshop will excite the bass player. Top quality personal service for new instruments repairs and set ups” Rod Lawson